Consultancy Booking Terms & Conditions
Full payment is taken in advance via Paypal or by bank transfer at a rate of £30 per hour. If we go over or under time you will be charged accordingly on a pro rata basis, only paying for the time used.
The advance payment for your consultation is not fully refundable. If you need to cancel your appointment, with at least 48 hours notice you may reschedule ONCE at no extra cost, or cancel entirely with 50% refund. With less than 48 hours notice no refund will be given but you may reschedule ONCE only, provided you contact me at the earliest opportunity.
If you miss your appointment no refund is given nor may you reschedule, so you would need to rebook.
I will exercise discretion for all of the above depending on the circumstances.
You may hire a sling at the end of your consultation at the usual rate of £5 per week. You may hire up to two slings at one time. In order to hire I need to see proof of address and photographic ID. An up to date driver's license is ideal.
Sling hire Terms & Conditions can be found here.
Payment is taken by cash, card or Paypal. We do not accept cheque.
It is held at my home, 552 Welford Road, LE2 6EP. You may park on my driveway or in front of it. If you need help finding me please call me if you get lost.
Please arrive up to 5-10 minutes before your appointment time so we can get settled in ready to start promptly, and so I can run on time for later appointments. Call or text if you are running late.
In the case of late arrivals you may not get the full time of your appointment if I have clients scheduled after you.
Bring along a snack/drink for older babies/toddlers, and you may feed your baby or change nappies at any point during your consultation.
If someone else can attend with you it allows you to make the most of our time as they can help to hold your baby and attend to them while you try out slings, or if you are pregnant they might be better able to try out certain carriers more easily without a bump.
Follow up support
After your consultation you will receive an email within 48 hours with a short debrief and be offered follow up support by email. You will be provided with safe carrying information. You can book follow up appointments.